5 Reasons KPIs don’t work

5 Reasons KPIs don’t work

1 We Measure the outcome not the root causes We love measuring results. Most of our metrics tend to be result based. What were our sales last month? How much profit did we make?? You can’t change what happened in the past. There’s an old saying about shutting...
Do you know your strengths?

Do you know your strengths?

Often when we review individual performance we focus in on areas that need to improve and set out future development needs to address these weaknesses. In a people focussed business I believe we need to do the opposite and encourage people to understand their...